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Adresse
3 chemin des 4 chênes - Za Val de Gers - 32550 Lasseube Propre

Téléphone
06 87 81 90 09

Privacy policy

Privacy policy

VISIOTRUCK PERSONAL DATA PROTECTION CHARTER :

This privacy and cookie management policy details Visiotruck’s policy on privacy protection, personal data collection and cookies.

It applies to data collected on the Website: https://visiotruck.com

In order to facilitate access to this charter, we make it available on our home page and at any other place where personal information is requested. The purpose of this charter is to inform you :

– on the means we use to collect your personal data, in strict compliance with your rights,

– on the data that may be collected on our Site,

– on the use that may be made of the data collected and the rights you have over this data.

Visiotruck specifies in this charter and/or each time you are asked for personal data the purposes of the processing as well as the means of any operation (collection, recording, modification…).

Visiotruck undertakes to :

– ensure compliance with the principles of personal data protection,

– inform individuals of their rights of access, rectification and opposition,

– complete all legal and/or regulatory formalities.

We inform you that we comply, in the collection and management of your personal data, with Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, as amended and in its current version, as well as with the General Data Protection Regulation, adopted on April 27, 2016 by the European Parliament, and the laws and regulations deriving therefrom.

I. DATA PROTECTION

1) Definition and nature of personal data

When you use our Website, and through it, we may collect personal data, which are communicated to us in the following context:

– Contact form

The term “personal data” refers to all data that can be used to identify you directly or indirectly (by grouping together information), such as your surname, first name, telephone number, e-mail address, message, etc., as well as any other information that may be used to identify you.

2) Rights of access, rectification, deletion, portability and opposition to processing

In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, as well as the provisions of the General Data Protection Regulation, adopted on April 27, 2016 by the European Parliament, you have the right to access, rectify, delete, port and object to the processing of your personal information.

You also have the option of objecting to the processing of your personal data for prospecting purposes, in particular for commercial purposes.

You can exercise your right to access and rectify your personal data by contacting :

By e-mail: visiotruck@gmail.com

By post:

Visiotruck – 3 chemin des 4 chênes – Za Val de Gers – 32550 LASSEUBE PROPRE – 06 87 81 90 09

To do so, please send a letter or e-mail, signed by the person making the request and accompanied by proof of identity (national identity card or passport) bearing the signature of the person exercising his or her right.

3) Visiotruck’s management of personal data:

3.1 Data collection methods

When you browse the https://visiotruck.com/ website, we may need to collect personal data about you in order to provide you with the services we offer. Before any personal data is collected, we ask for your consent by means of a form to be completed and a box to be ticked after having read this Data Protection Charter.

3.2 Purpose of data collection

Your personal data is collected for one or more of the following purposes:

– To draw up reports, sales statistics, market and behavior studies, in particular with a view to improving our products and meeting your expectations by offering you products tailored to your needs;

– Follow up customer relations, in particular by managing your complaints and requests;

– Manage your requests for access, rectification and opposition to your data;

– Keep your data in legal documents in compliance with accounting standards, for the legal period required, in order to respond to requests from tax authorities and social organizations if necessary;

We undertake to limit the collection of your data to that which is strictly necessary for the purposes of the processing envisaged, in order to be able to process your requests and offer you the services proposed on our website.

3.3 Data retention

The personal data we collect is kept for no longer than is necessary for the purposes for which it was collected, and for a maximum of :

3 years from the date of data collection or last contact for commercial prospecting purposes only

At the end, if the data collected is no longer necessary for the purpose for which it was collected :

– we undertake to contact you to find out whether or not you wish to continue receiving commercial solicitations;

– Otherwise, the data will be archived and anonymized or destroyed.

You have the right to access, rectify, delete and object to the processing of your personal data at any time, as explained above.

3.4 Data recipient

The personal data collected about you is intended for Visiotruck.

In order to carry out the above-mentioned processing operations, we may share your data, giving access to authorized personnel duly empowered for this purpose, namely :

Our community manager: Olivier Bensoussan – o.bensoussan@gegg.fr

The data we collect about you is not intended to be transferred outside the European Union. However, should this be the case, we guarantee that in the event of your data being transferred abroad, and particularly outside the European Union, we will implement all appropriate measures to guarantee a sufficient level of protection for your data, such as :

– Choose “safe” countries, i.e. those that offer a high level of protection for your data;

– Request the necessary authorizations from the supervisory authority prior to any data collection, if required by the supervisory authority, depending on the country;

– Obtain security and confidentiality guarantees from subcontractors, for example, by imposing strict contractual clauses, reserving the right to monitor them regularly, and conducting audits.

4) Security and confidentiality of collected personal data

The security and confidentiality of the personal data you entrust to us is a priority for us.

We take all necessary technical and organizational measures to ensure that the personal data you send us is appropriate to the nature of the data and the risks involved in processing it.

This is to protect the security of your personal data and, in particular, to prevent it from being distorted, destroyed, damaged or accessed by unauthorized third parties.

To this end, we have implemented technical measures such as setting up a secure https site, making our contact forms and newsletter forms compliant, as well as our job offer registration form.

The security and confidentiality of personal data also depend on the good practices of each individual. We invite you not to communicate your login and password to third parties, to systematically disconnect from your profile and your customer account (particularly in the case of linked accounts), to close your browser window at the end of your session, particularly if you access the Internet from a computer shared with other people, and not to save your login and password in your browser. This will prevent other users from accessing your personal information.

II. COOKIE MANAGEMENT POLICY

The term “cookies” covers all traces left behind when you visit a website, read an e-mail or use software or a mobile application. A cookie is a text file that the website you are visiting stores on your hard disk or in your browser’s memory. A cookie enables your computer to store various technical data enabling general control of public access to our sites (number of visits, frequency of exposure to an advertising banner, connection to other sites, etc.) or personalization of the pages displayed with a view to your future interactions with this site.

When you browse our Site, information relating to your browsing is likely to be recorded in “Cookies” files installed on your computer or tablet or smartphone.

Cookies are important for the proper functioning of a site. Cookies are used to store connection information and provide a secure connection, collect statistics in order to optimize site functionality and adapt content to your interests and media (PC, tablet, smartphone, etc.).

Thus, when you visit our site for the first time, and cookies may be installed on your terminal, we inform you that cookies are used by the site, by means of a window opening on the page you are visiting. By means of this information, you can access the present Charter and accept or refuse cookies.

We draw your attention to the fact that by continuing to browse the Site when this window is displayed, you consent to the use of cookies on our Site. However, you may modify your cookie settings at any time, as described below.

Types of cookies

There are several types of cookies, which you can use to access a number of functions if you accept them.

The cookies issued by Visiotruck on its Site :

These are cookies placed by Visiotruck on your computer, tablet or smartphone, in particular for the purposes of browsing our Site.

When you browse our site, your computer communicates with a server that provides it with all the resources requested, automatically recording each operation in a specific file in which your computer is identified by its IP address. Your browser automatically transmits certain standard data to us: in addition to your IP address, this includes the type of browser you are using, its functionalities, your operating system, identification of any third-party sites (Facebook, Twitter, etc.) from which you may have logged on, and the dates and times of access to our sites.

These data, and in particular your IP address, do not allow us to identify you by name.

The cookies we issue allow us to :

– to monitor the general activity of our Site, to detect errors and to ensure that our Site benefits from adequate material resources;

– to compile statistics and volumes of visits to and use of the various elements making up our Site;

– adapt the presentation of our Site to the display preferences of your terminal (language used, operating system, PC, tablets, smartphone, etc.)

– to make it easier for you to consult our Site by avoiding you having to provide the same information on each new visit or by personalising the content according to the preferences or centers of interest that you may have expressed;

– improve browsing ergonomics and identify Internet users’ centers of interest as a whole.

You are free to accept or refuse cookies. All you have to do is modify certain settings in your browser to refuse cookies, or to be warned when a cookie is being stored on your computer. You can also delete the cookies stored on your computer to permanently erase the information they contain.

Cookies issued on our Site by third parties :

The issue and use of cookies by third parties are subject to the privacy policies of these third parties. We inform you of the purpose of the cookies we are aware of and of the means available to you to make choices with regard to these cookies.

The cookies used on our site enable us to identify the content you have visited, and more generally your visiting behavior. All this is done with the aim of improving your experience on our site.

Audience measurement cookies :

We use Google Analytics to collect information about your use of our Site, in order to:

– to help us measure and study the effectiveness of the content of our Site,

– track analytical data on our sites and the use made of our sites by visitors

Users,

– improve the services of our sites.

Google Analytics collects information about the pages you visit and the time you spend there. We do not collect any personal information about you.

We do not authorize the sharing or use of this data.

You can define in the settings not to send information to the Google Analytics service.

We may collect your IP address and your browsing data (location, etc.) for Google Analytics statistical purposes, without identifying any other individual information. These statistics are compiled every month to understand user behavior on our site.

2) Cookie lifetime

In accordance with current regulations, the cookies collected on our Website have a maximum lifespan of 13 months.

3) Manage cookie preferences

You can manage cookies in various ways. Your browser can also be set to notify you when cookies are placed on your computer, tablet or smartphone, and to ask you to accept them or not.

You have the option of accepting or rejecting cookies on a case-by-case basis, or of rejecting them systematically. However, we would like to draw your attention to the fact that any settings you make may affect your Internet browsing experience, and your access to certain services may require the use of cookies. Setting cookies may therefore block your access to certain Site functions. You may choose to modify your cookie preferences at any time by following the procedure below.

The configuration of each browser is different. You can find out how to modify your cookie settings in your browser’s help menu.

You can disable cookies by following the instructions below for each browser:

– Microsoft Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
– Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
– Safari: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html
– Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
– Opera: http://help.opera.com/Windows/10.20/fr/cookies.html

III. UPDATING THE CHARTER

We reserve the right to modify the present Charter at any time, in whole or in part, to take account of changes and developments in our internal practices and procedures. The latter will always ensure compliance with any changes in French and European laws and regulations. We invite you to consult this Charter regularly, before any collection of your data, for a better knowledge and understanding of the use of your personal data. We may ask you at regular intervals to validate your knowledge of this charter.

Last update of this Charter: 14 04 2021

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